We believe that a knowledgeable tenant is better prepared and has a more satisfying tenant experience. Below you'll find answers to many of the most frequently asked questions we receive. If you have any questions that have not been answered on this website, please fill out the Feedback form in Tenant Services or email us and a Prime Property Management representative will respond to your inquiry as soon as possible.
This document will refer to the Residential Tenancies Act as the Act and Service Alberta as the Board. Prime Property Management acts as the property landlord's representative therefore, in the answers below the use of the term landlord is interchangeable with the term Prime Property Management.